Terms of service
Overview
Welcome to DesiVoyage. Throughout this website, the terms “we”, “us”, and “our” refer to DesiVoyage.
We operate this store and website, including all related content, features, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
1. Access & Account
You must be at least the age of majority in your jurisdiction to use our Services.
When using our Services, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and for all activity under it.
Accounts may not be transferred, sold, or shared.
2. Products
We aim to display our products as accurately as possible. However, colours and appearance may vary depending on your device.
We do not guarantee that products will exactly match images or meet individual expectations.
Product descriptions, availability, and pricing may change at any time without notice.
3. Orders
All orders placed are subject to acceptance by DesiVoyage.
We reserve the right to refuse or cancel any order at our discretion. Orders are only confirmed once payment has been successfully processed.
Please review your order carefully before placing it, as cancellations may not be possible once processed.
Returns and exchanges are governed by our Return & Refund Policy.
4. Pricing & Billing
Prices are subject to change without notice.
The final price will be as displayed at checkout. Taxes and shipping charges may apply unless stated otherwise.
Prices on our website may differ from in-store or third-party platforms.
You agree to provide valid payment details and authorise all charges incurred.
5. Shipping & Delivery
Delivery timelines are estimates and not guaranteed.
We are not responsible for delays caused by courier partners, weather, or external factors. Risk and ownership of products pass to you once handed over to the carrier.
Please refer to our Shipping Policy for detailed information.
6. Intellectual Property
All content on this website, including text, images, logos, and design, is owned by or licensed to DesiVoyage.
You may not copy, reproduce, or use any content without prior written permission.
7. Third-Party Tools & Links
We may provide access to third-party tools or links. These are provided “as is” without warranties.
We are not responsible for the content, policies, or practices of third-party websites.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy.
As our platform is hosted on Shopify, certain data may also be processed by Shopify and its partners.
9. Feedback
Any feedback or suggestions you provide may be used by us without restriction or compensation.
You confirm that your submissions do not violate any third-party rights.
10. Errors & Inaccuracies
We reserve the right to correct any errors or inaccuracies in product information, pricing, or availability at any time without prior notice.
11. Prohibited Use
You agree not to misuse our Services, including:
- Engaging in unlawful activities
- Violating intellectual property rights
- Distributing harmful or misleading content
- Attempting unauthorised access to our systems
We reserve the right to suspend or terminate access if these Terms are violated.
12. Disclaimer of Warranties
All Services and products are provided “as is” and “as available”.
We do not guarantee uninterrupted or error-free operation of the website or Services.
13. Limitation of Liability
To the fullest extent permitted by law, DesiVoyage shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
14. Indemnification
You agree to indemnify and hold DesiVoyage harmless from any claims arising from your use of the Services or breach of these Terms.
15. Termination
We may terminate or suspend access to our Services at any time without notice if these Terms are violated.
16. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Mohali, Punjab.
17. Changes to Terms
We may update these Terms from time to time. Continued use of our Services constitutes acceptance of any changes.
18. Contact Information
DesiVoyage (Shawmyra Estate LLP)
DSS No. 17, First Floor, Jubilee Junction,
Sector 66, SAS Nagar, Mohali, Punjab – 160062
📧 Email: shop@desivoyage.com
📞 Phone: +91 98759 59563 / 59564 / 59565
GST: 03AEHFS4159P1ZI